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QU PPIO™ / CUSTOMER ARCHIVE / RECORD SYSTEM 001

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Archive

✦ A dedicated communication archive for quppio™ collectors.

Our support desk manages product inquiries, order records, delivery updates, return requests and customer assistance through a structured archive system.

◇ REGISTERED OPERATOR

quppio™ Official Record

COMPANY
Chengdu Hema Market Technology Co., Ltd.
LEGAL REPRESENTATIVE
Li Gang
WEBSITE
quppio.com
CUSTOMER EMAIL
service@quppio.com
SUPPORT PHONE
+86 157 9496 0934
SERVICE HOURS
8:00 AM–6:00 PM China Standard Time (UTC+8)
01 / MESSAGE

Customer Care

Questions about objects, orders or account records can be submitted through our customer archive desk.

02 / DELIVERY

Order Tracking

Shipment information, delivery progress and order updates are recorded and reviewed by our support team.

03 / AFTERCARE

Collection Support

We provide assistance for returns, product concerns and post-purchase requests.

✦

Order Archive

Each quppio™ order is treated as a registered collection record. After confirmation, orders enter a preparation process including product review, packaging arrangement and shipment coordination.

◇ SHIPPING RECORD Delivery information depends on destination, carrier availability and collection status. Tracking details are provided after dispatch through the customer contact information.
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Return Protocol

If you need to request a return, please contact the quppio™ archive desk before sending any item back. Our team will review the order record, product condition and request details to provide the next available solution.

◎ RETURN NOTICE Please wait for confirmation from our support team before arranging a return shipment.
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Refund Record

Approved refunds are processed through the original payment method used during checkout. After verification is completed, processing time may vary depending on your payment provider.

✦ PAYMENT ARCHIVE For faster assistance, please include your order number and the email address connected with your purchase.
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Business Registry

REGISTERED COMPANY
Chengdu Hema Market Technology Co., Ltd.
LEGAL REPRESENTATIVE
Li Gang
REGISTERED ADDRESS
Room 1907, 19th Floor, Unit 1, Building 2, No. 366 Tianfu 3rd Street, Chengdu High-tech Zone, China (Sichuan) Pilot Free Trade Zone
UNIFIED SOCIAL CREDIT CODE
91510100MAEGM1QH4H
✧

Archive Philosophy

quppio™ believes that every object carries a visual story. Our collections are created through the study of form, atmosphere and spatial emotion, transforming walls into personal exhibition areas.

The customer archive exists to maintain a clear, reliable connection between each registered object and the people who choose to bring it into their space.

QU PPIO™ COLLECTOR DATABASE STATUS: ACTIVE CATEGORY: CONTEMPORARY WALL OBJECTS