FAQ

QU PPIO™ / CUSTOMER ARCHIVE / RECORD SYSTEM

Frequently Asked
Archive Questions

A digital archive documenting quppio™ collections, object information, order records, and customer support guidance. Discover the stories behind our registered wall objects and contemporary collections.

🏷 quppio™ Archive Holder
BRAND
quppio™
OPERATED BY
Chengdu Hema Market Technology Co., Ltd.
LEGAL REPRESENTATIVE
Li Gang
WEBSITE
quppio.com
EMAIL
service@quppio.com
CUSTOMER SUPPORT
+86 157 9496 0934
BUSINESS ADDRESS
Room 1907, 19th Floor, Unit 1, Building 2, No. 366 Tianfu 3rd Street, Chengdu High-tech Zone, China (Sichuan) Pilot Free Trade Zone
UNIFIED SOCIAL CREDIT CODE
91510100MAEGM1QH4H
CUSTOMER SERVICE HOURS
8:00 AM – 6:00 PM China Standard Time (UTC+8)
01 / OBJECT RECORDS

Collection & Design Archive

ARCHIVE 001

What is quppio™?

quppio™ is a contemporary object archive focused on artistic wall pieces, sculptural decorations, and visual collections designed for modern interiors.

ARCHIVE 002

What kind of objects are collected here?

Our registered collections include abstract forms, organic structures, artistic wall sculptures, and decorative objects inspired by space, nature, and emotion.

ARCHIVE 003

How are designs created?

Each object begins with exploration of shape, proportion, texture, and atmosphere. The goal is to create pieces that interact with the surrounding space.

ARCHIVE 004

Are products only decorative?

quppio™ objects are designed as visual experiences. They are created to bring identity, emotion, and artistic expression into everyday environments.

02 / ORDER RECORDS

Purchase & Delivery Archive

ARCHIVE 005

How do I place an order?

Select your preferred object, add it to your collection, and complete checkout through the secure payment process.

ARCHIVE 006

How is my order prepared?

Before shipment, each order is reviewed and prepared with protective packaging to help ensure safe delivery.

ARCHIVE 007

Will I receive tracking information?

After shipment, tracking information will be provided through the customer email linked to your order.

ARCHIVE 008

Can I update my order details?

If changes are required, please contact our support team as soon as possible with your order information.

03 / SUPPORT RECORDS

Customer Assistance Archive

ARCHIVE 009

How can I contact support?

For product questions, order assistance, delivery updates, or other requests, contact our customer service team.

ARCHIVE 010

What if my item arrives damaged?

Please contact us with order details and supporting information. Our team will review the situation and assist with a solution.

ARCHIVE 011

Do collections have different themes?

Yes. Each collection explores a different visual direction, from natural landscapes to abstract artistic structures.

ARCHIVE 012

Where can I learn more?

Explore our collections and product pages to discover the concept, inspiration, and details behind each registered object.

DIRECT ARCHIVE CONNECTION

Need More Information?

Our support archive is available for questions about registered objects, orders, shipping information, and customer assistance.

Contact quppio™